Description
xENCHANTED INTO AUSTRALIAN OCEAN KYANITE
A pendant born of water and earth, sleek, minimal, and timeless.
Key Details:
- Metal Details: 925 sterling silver base, 18K gold plated, sand-textured finish
- Stone Details: Australian Ocean Kyanite, natural raw rectangular form, blue-gray with silken sheen and internal marbling
- Construction: Long rectangular bezel setting with open back for light reflection
- Clasp and Chain: Pendant only; (Comes with adjustable cotton woven Necklace) - Sizing and Weight: Approx. 5 cm total length (see photo with ruler)
- Handmade: Each piece crafted individually in small batches using hand-selected natural stones
Design and Wear:
This pendant’s long rectangular silhouette channels simplicity and strength. Its brushed gold texture contrasts the oceanic translucence of raw Kyanite, evoking balance and quiet elegance. The natural inclusions and color gradients mirror shifting tides and sky reflections, a talisman of fluidity and self-alignment.
Stone Insights:
Natural Australian Ocean Kyanite Blade:
A layered aluminosilicate from metamorphic rock formations, Kyanite displays fibrous shimmer and blue gradients reminiscent of calm waters. Revered for its capacity to align the chakras without retaining negative energy, it harmonizes the throat chakra and clears communication pathways. Associated with Pisces and the element of water, Kyanite encourages emotional release, truthful expression, and spiritual attunement. Its energy resonates with flow, stillness, and the courage to speak one’s truth with grace.
Origin and Authenticity:
Hand selected by Timo for clarity, tone, and natural integrity. Each piece retains the organic texture of the raw mineral, polished only where needed. 925 silver hallmark, nickel free, plated in 18K gold.
Sizing and Fit Notes:
Comfortable for daily wear. Lightweight and balanced on any chain or cord. Approx. 5 cm length.
Care and Maintenance:
Wipe gently after wear. Avoid moisture, perfume, and chemicals. Store separately to protect the gold plating and natural crystal surface.
Packaging and Gifting:
Gift-ready pouch included. Ships in a compostable padded parcel with free tracked shipping. Free express upgrade for orders over AUD $300. Includes a small gift and discount code for future purchases.
Customer Support:
Message us anytime for extra photos or to view available stones before purchase.
Custom Orders:
Custom pieces start from AUD $250. This design can be recreated with other stones or finishes upon request.
Store Policy:
All sale discounted items are eligible for store credit only in the event of a return. Refunds do not apply to these purchases.
Shipping
xWe pride ourselves on delivering your orders anywhere in the world. Once you make a purchase, we will provide an estimated timeline for shipping and delivery. These estimates vary based on the shipping service you choose and will be clearly displayed on the shipping quotes page.
- Global Shipping: We ship internationally, reaching almost any address globally.
- Tracking Information: Every order is sent with tracking, ensuring you can monitor your parcel’s journey.
- Standard FREE Shipping: Our standard FREE service, through eParcel, typically delivers within 5-15 working days.
- Express Service Recommended: For faster delivery, we recommend the Express Service which usually delivers within 5 days and utilizes expedited services like DHL or TNT.
Please note:
- Shipping Control: Once the parcel leaves our hands and tracking is provided to you, the responsibility for delivery shifts to the shipping agent. While we have an excellent track record, we cannot be held accountable for any errors on the part of shipping providers.
- Rare Occurrences: On the off chance that an item does not arrive at its destination, rest assured that we will do everything in our power to investigate and assist in resolving the matter.
- Secure Packaging: We ensure that our items are securely packaged to prevent damage during transit. However, we cannot take responsibility for any damages that occur during shipping.
- Insurance Option: If you wish for added peace of mind, please inform us when you make your purchase, and we can arrange insurance for your parcel.
We understand the importance of receiving your items promptly and in perfect condition, and we strive to provide the best shipping options to achieve this. Thank you for choosing us for your needs.
RETURNS
xEasy Online Returns
Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
What Items Are Returnable?
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Non-Refundable Items and Exceptions
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
Issues of Damage, Incorrect Item, Loss, or Theft
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
Exchanges
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refund Solutions
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
Refund Processing Time
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
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