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Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
CLEAR QUARTZ TORCH TALISMAN
A symbolic pendant that merges elemental brass with the illuminating clarity of natural quartz — a wearable beacon of inner guidance.
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Key Details:
- Metal Details: Solid cast brass with natural golden patina (not gold plated)
- Stone Details: Faceted Clear Quartz crystal point, transparent with natural inclusions
- Construction: Hand-cast torch design with fixed silver bezel and loop bail
- Chain Compatibility: Comes with adjustable cotton woven Necklace
- Sizing and Weight: Approx. 5.5 cm length
- Handmade: Individually cast and finished in small batches
Design and Wear:
This pendant embodies the idea of carrying one’s own light. The natural quartz point rises from a solid brass flame base, merging raw earth energy with refined geometry. Its golden tone contrasts against the cool transparency of quartz, creating a striking talisman for seekers of truth and intuition.
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Stone Insights:
Natural Clear Quartz Crystal Point:
A master amplifier of energy, Clear Quartz belongs to the silica family, forming in prismatic hexagonal clusters within alpine veins and geodes. Its transparency captures both clarity and expansion, serving as a conduit for light itself. Revered across cultures as a "stone of illumination," it heightens awareness, amplifies intention, and harmonizes all chakras. Aligned with all zodiac signs, its element is Light — guiding the wearer toward purpose and clarity.
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Origin and Authenticity:
Each crystal and casting is hand selected for clarity, texture, and character. Natural materials only; no plating or synthetic coating.
Sizing and Fit Notes:
Ideal for wear on a simple chain or leather cord. Medium-weight piece suitable for daily or ritual use.
Care and Maintenance:
Wipe with a soft dry cloth after wear. Avoid chemicals or prolonged moisture to preserve the brass patina and stone clarity.
Packaging and Gifting:
Gift-ready pouch included. Ships in compostable padded parcel with tracked delivery. Add a note at checkout for gifting.
Customer Support:
If you wish to see detailed angles or natural light photos of this exact piece, message us and we’ll provide more images.
Custom Orders:
We accept custom creations starting at AUD $250. The torch design can be reproduced with alternative stones upon request.
Store Policy:
All sale items are eligible for store credit only in the event of return. Refunds do not apply to discounted purchases.
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Uncollected or Failed Deliveries
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications (including customs duties, taxes, or identity verification).
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
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Slightly More Detailed
Some styled images in this listing were created using enhanced/AI-assisted backgrounds for presentation. All images honestly reflect the real, handmade item you will receive.
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