Description
xWhale Song Emerald Talisman
Carry the spirit of the sea with you, let the emerald guide your heart like tides that know no end.
Crafted from certified 925 sterling silver for timeless strength
Features a deep green round emerald set at the center
Mermaid tail design with textured detailing inspired by ocean currents
High shine polish finish for an elegant glow
Includes one hoop earring, versatile as a pendant as well
Handmade with care, each piece uniquely carries ocean-inspired energy
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-<< You will receive the Piece depicted in the listing >>
<< FREE TRACKED delivery >>
<< FREE Express shipping for all orders totalling AUD $300!! >>
<< 100% Compostable securely padded Parcel >>
<< If you would like to see more pictures of this piece or would like some more information, please feel free to contact me and I will try and get back to you swiftly >>
<< The pendant comes with a complimentary durable 1.5mm black Cotton necklace / other options available >>
<< Receive a free gift with every order and a discount code for any future orders either here or on my website >>
<< 100% natural stones sourced as ethically as possible, certified 925 sterling silver >>
<< HAND MADE WITH LOVE FOR YOU TO THE BEST OF MY ABILITY >>
<< All sale discounted items are eligible for store credit only in the event of a return. Refunds do not apply to these purchases. >>
Customization & Additional Details
• Oxidized Finish or shiny Finish for free available upon request
• Gold-Plated Finish: 18k gold, 3-micron thick, start from AUD 20 (3–5 day processing)
• Custom Orders: From AUD 250 — message us to co-create your own jewelry
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This piece is a hymn to the ocean, shaped like the tail of a mermaid rising into the light. At its heart rests a green emerald, gleaming like a hidden treasure from the depths. Designed to be worn as a hoop earring or slipped onto a chain as a pendant, it adapts to your rhythm, offering fluid beauty in every form. For the dreamer who listens to waves, for the seeker of heart-centered truths, and for those who feel the pull of the sea, this talisman whispers of freedom, intuition, and renewal.
Wear it for 5 sacred purposes: to carry ocean energy wherever you go, to call in emotional balance, to connect with heart wisdom, to enhance intuitive flow, and to remember the resilience of the sea.
Stone Meaning – Emerald
Emerald is the stone of the heart, carrying the frequency of love, compassion, and renewal. It strengthens bonds, inspires loyalty, and brings clarity to emotions. Associated with the Heart Chakra, it restores harmony within relationships and nurtures self-love. Astrologically, emerald resonates deeply with Gemini, Taurus, and Cancer, encouraging balance and open-hearted truth.
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Shipping
xWe pride ourselves on delivering your orders anywhere in the world. Once you make a purchase, we will provide an estimated timeline for shipping and delivery. These estimates vary based on the shipping service you choose and will be clearly displayed on the shipping quotes page.
- Global Shipping: We ship internationally, reaching almost any address globally.
- Tracking Information: Every order is sent with tracking, ensuring you can monitor your parcel’s journey.
- Standard FREE Shipping: Our standard FREE service, through eParcel, typically delivers within 5-15 working days.
- Express Service Recommended: For faster delivery, we recommend the Express Service which usually delivers within 5 days and utilizes expedited services like DHL or TNT.
Please note:
- Shipping Control: Once the parcel leaves our hands and tracking is provided to you, the responsibility for delivery shifts to the shipping agent. While we have an excellent track record, we cannot be held accountable for any errors on the part of shipping providers.
- Rare Occurrences: On the off chance that an item does not arrive at its destination, rest assured that we will do everything in our power to investigate and assist in resolving the matter.
- Secure Packaging: We ensure that our items are securely packaged to prevent damage during transit. However, we cannot take responsibility for any damages that occur during shipping.
- Insurance Option: If you wish for added peace of mind, please inform us when you make your purchase, and we can arrange insurance for your parcel.
We understand the importance of receiving your items promptly and in perfect condition, and we strive to provide the best shipping options to achieve this. Thank you for choosing us for your needs.
RETURNS
xEasy Online Returns
Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
What Items Are Returnable?
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Non-Refundable Items and Exceptions
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
Issues of Damage, Incorrect Item, Loss, or Theft
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
Exchanges
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refund Solutions
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
Refund Processing Time
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
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