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Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
Emerald Silver Ring
A sturdy sterling silver ring set with Emerald, made for love, truth, clear vision, and heart-centred everyday wear.
Key Details:
- Metal Details: Solid 925 sterling silver with a sturdy handmade finish
- Stone Details: One Emerald gemstone with green colour, natural beryl depth, and precious gemstone presence
- Construction: Sterling silver ring setting designed to hold the Emerald securely while keeping the stone visually central
- Band and Fit: Solid sterling silver band with a comfortable handmade profile
- Finish: Sterling silver finish with handmade surface detail for depth, light, and artisanal character
- Handmade: Individually crafted and finished by hand, with the Emerald selected for colour, shape, surface quality, and visual presence
Design and Wear:
Emerald Silver Ring is shaped around green gemstone depth and sturdy handmade silver. The Emerald brings a rich natural presence to the design, with a colour long connected to love, loyalty, truth, and emotional balance.
The sterling silver band gives the ring a simple, strong, and wearable structure. Its handmade finish keeps the stone as the focus, making the piece easy to wear every day while still carrying the presence of a precious gemstone.
Emerald is often connected with successful love, clear vision, memory, communication, and heart-centred renewal. In this ring, it feels calm, meaningful, and quietly powerful, suited for someone drawn to green stones, love symbolism, and natural gemstone jewelry.
This piece can be worn as a Heart Chakra support ring, a May birthstone ring, a 20th or 55th anniversary gemstone piece, a love talisman, or a meaningful gift for someone drawn to Emerald and handmade sterling silver.
Stone Insights:
Emerald:
Emerald is a precious green variety of Beryl, coloured by trace elements within its crystal structure. Its green tone can range from soft leafy colour to deep saturated green, often carrying natural inclusions that give each stone its own internal character and depth.
Spiritually, Emerald is associated with love, romance, joy, truth, clear vision, intuition, memory, communication, serenity, and emotional healing. It is strongly linked with the Heart Chakra, supporting loyalty, balance, harmony, compassion, and a deeper connection to honest love. Emerald is also the May birthstone and is connected with Aries, Taurus, Gemini, and Libra, with Earth energy giving the stone a grounded, steady, and heart-led presence.
Origin and Authenticity:
Hand selected for colour, shape, surface quality, and visual presence. Made with certified 925 sterling silver. Emerald is natural and may show small variations, inclusions, colour zoning, surface markings, or internal details that make each piece unique.
Sizing and Fit Notes:
This ring has a solid sterling silver profile. Please send a direct message if you would like sizing details, fit guidance, or extra measurements before purchasing. You will receive the piece depicted in this listing.
Care and Maintenance:
Sterling silver naturally develops patina over time when exposed to air, moisture, and skin oils. Wipe with a soft dry cloth after wear. Store in a cool, dry place, preferably in an airtight pouch or jewelry box. Avoid water, perfume, chlorine, household cleaners, pools, bathing, and intense physical activity while wearing the piece.
Emerald should be treated with care. Avoid hard impact, abrasive surfaces, harsh chemicals, ultrasonic cleaners, steam cleaners, extreme heat, and rough storage with heavier jewelry.
Packaging and Gifting:
Gift-ready packaging is included. Each order is packed securely with care. A small gift and discount code may be included with your order.
Customer Support:
If you would like more detailed photos, sizing support, stone information, or extra details before purchasing, please send a direct message. Extra images and answers can be provided.
Custom Orders:
Custom pieces generally start at AUD $250. This design can be recreated with alternate Emerald stones or different gemstones at the same base price, except when a higher value stone is chosen or the design is changed.
Available finish options include shiny silver or oxidized silver at no extra charge. 18k gold plating starts from AUD $20 and usually requires 3 to 5 working days for processing.
Store Policy:
Please note that any items purchased during a sale are not eligible for refunds. If returned intact, sale items will be issued as store credit only.
Uncollected or Failed Deliveries:
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications, including customs duties, taxes, or identity verification.
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
Image Note:
Some styled images in this listing may use enhanced or AI-assisted backgrounds for presentation. All images honestly reflect the real handmade item you will receive.
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