Description
xNATURAL BLACK TOURMALINE CLAW PENDANT
A grounded piece built around a high grade Black Tourmaline specimen held in a rugged sterling silver claw frame that reveals the raw geometry of the stone.
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Key Details:
- Metal Details: Solid 925 sterling silver, hammer textured, oxidized finish
- Stone Details: Natural Black Tourmaline specimen, high grade, raw, elongated crystal rod
- Construction: Strong sterling silver wire claw frame with open sides and exposed facets
- Clasp and Chain: Round bail; comes with an adjustable woven cotton necklace
- Sizing and Weight: Approx 2.3 cm total length with bail
- Handmade: Individually crafted with hand-textured silver and hand-set crystal
Design and Wear:
This pendant carries a rugged and minimal aesthetic. The open claw frame exposes the natural ridges and vertical striations of the tourmaline, letting the light catch along the raw faces. Oxidized silver adds depth, contrast, and an old-world tone that makes the piece feel protective and elemental. Compact, strong, and uncomplicated for daily wear.
Stone Insights:
High Grade Natural Black Tourmaline Specimen:
This deep iron-rich crystal forms in elongated vertical rods with natural striations running along its body. Known scientifically as schorl, Black Tourmaline belongs to the trigonal crystal system and develops within granitic and pegmatitic environments. The dark body absorbs stray frequencies, making it one of the most trusted protection stones across many traditions. It aligns with the root chakra, stabilizing energy, anchoring the mind, and helping the wearer hold boundaries with clarity. It is connected to the zodiac signs Capricorn and Libra and expresses the earth element with a steady, grounding presence.
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Origin and Authenticity:
Hand selected for strength, structure, and clarity of form. Set in solid 925 sterling silver, fully nickel free. Stone is natural and untreated.
Sizing and Fit Notes:
Lightweight and compact. Sits comfortably on cotton cord or silver chain.
Care and Maintenance:
Wipe after each wear with a soft cloth. Keep dry. Store separately to protect the oxidized finish and prevent scratches.
Packaging and Gifting:
Gift-ready packaging included. Ships in a compostable padded parcel. Free tracked delivery on all orders, and free express upgrade for orders over AUD $300. A small gift is included with every purchase along with a discount code for future orders.
Customer Support:
Message us for more photos or information. Extra detailed shots can be provided upon request.
Custom Orders:
Custom pieces begin at $250. This same design can be recreated with your preferred stone selection unless the material chosen increases the base cost. Send your idea and we will quote accordingly.
Store Policy:
All sale items qualify for store credit only in the event of a return. Refunds are not available for discounted purchases.
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Shipping
xWe pride ourselves on delivering your orders anywhere in the world. Once you make a purchase, we will provide an estimated timeline for shipping and delivery. These estimates vary based on the shipping service you choose and will be clearly displayed on the shipping quotes page.
- Global Shipping: We ship internationally, reaching almost any address globally.
- Tracking Information: Every order is sent with tracking, ensuring you can monitor your parcel’s journey.
- Standard FREE Shipping: Our standard FREE service, through eParcel, typically delivers within 5-15 working days.
- Express Service Recommended: For faster delivery, we recommend the Express Service which usually delivers within 5 days and utilizes expedited services like DHL or TNT.
Please note:
- Shipping Control: Once the parcel leaves our hands and tracking is provided to you, the responsibility for delivery shifts to the shipping agent. While we have an excellent track record, we cannot be held accountable for any errors on the part of shipping providers.
- Rare Occurrences: On the off chance that an item does not arrive at its destination, rest assured that we will do everything in our power to investigate and assist in resolving the matter.
- Secure Packaging: We ensure that our items are securely packaged to prevent damage during transit. However, we cannot take responsibility for any damages that occur during shipping.
- Insurance Option: If you wish for added peace of mind, please inform us when you make your purchase, and we can arrange insurance for your parcel.
We understand the importance of receiving your items promptly and in perfect condition, and we strive to provide the best shipping options to achieve this. Thank you for choosing us for your needs.
RETURNS
xEasy Online Returns
Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
What Items Are Returnable?
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Non-Refundable Items and Exceptions
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
Issues of Damage, Incorrect Item, Loss, or Theft
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
Exchanges
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refund Solutions
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
Refund Processing Time
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
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