Description
xNatural Gem Pink Tourmaline (Rubellite) Wand Pendant
A vibrant mineral of love and courage, framed in textured sterling silver.
-----------------------
Key Details
- Metal Details: 925 solid sterling silver, oxidized and hammer textured finish
- Stone Details: Natural gem Pink Tourmaline (Rubellite) wand, translucent deep rose hue, specimen grade, natural crystal termination
- Construction: Secure six-prong claw frame, vertical orientation
- Clasp and Chain: Compatible with most chains (free adjustable cotton necklace Included)
- Sizing and Weight: Approx. 2.3 cm total length including bail
- Handmade: Individually set and finished by hand in small batch production
-----------------------
Design and Wear
A delicate yet powerful pendant showcasing the raw energy of Rubellite. The oxidized silver prongs cradle the crystal securely while emphasizing its natural ridges and internal fire. Perfect for layering or wearing solo as a subtle statement of inner strength.
-----------------------
Stone Insights
Pink Tourmaline (Rubellite)
Known as a stone of the heart, Rubellite opens pathways of love, compassion, and emotional balance. It harmonizes with the Heart Chakra and resonates deeply with those born under Libra and Scorpio. This gem is said to transform grief into gratitude, fostering courage and renewed passion for life.
-----------------------
Origin and Authenticity
Hand selected by Timo for color and clarity. 925 sterling hallmark; nickel free. Stones are natural and untreated unless otherwise noted.
-----------------------
Sizing and Fit Notes
Fits comfortably on most standard silver or leather chains. Ideal pendant length for layering.
-----------------------
Care and Maintenance
Wipe with a soft cloth after wear. Keep dry and away from chemicals and pools. Store separately to avoid scratches.
-----------------------
Packaging and Gifting
Gift-ready pouch or box included. Shipped in a compostable padded parcel. Free tracked delivery on all orders; free express upgrade for orders totaling AUD $300 and above. Add a gift note at checkout. Every order includes a small gift and a discount code for future purchases.
-----------------------
Customer Support
If you would like to see more detailed photos of this piece or need any additional information, please send us a direct message. We are happy to provide extra images and answer any questions.
-----------------------
Custom Orders
Custom pieces generally start at $250. The same design with a different stone can be reproduced at the same base price unless a more valuable stone is chosen or the design is altered. Message with preferred stones and sizing for a tailored quote.
-----------------------
Store Policy
Please note that any items purchased during a sale are not eligible for refunds. If returned, these sale items will be issued as store credit only. This ensures fairness and clarity while still giving you value to use toward another piece you love.
-----------------------
Shipping
xWe pride ourselves on delivering your orders anywhere in the world. Once you make a purchase, we will provide an estimated timeline for shipping and delivery. These estimates vary based on the shipping service you choose and will be clearly displayed on the shipping quotes page.
- Global Shipping: We ship internationally, reaching almost any address globally.
- Tracking Information: Every order is sent with tracking, ensuring you can monitor your parcel’s journey.
- Standard FREE Shipping: Our standard FREE service, through eParcel, typically delivers within 5-15 working days.
- Express Service Recommended: For faster delivery, we recommend the Express Service which usually delivers within 5 days and utilizes expedited services like DHL or TNT.
Please note:
- Shipping Control: Once the parcel leaves our hands and tracking is provided to you, the responsibility for delivery shifts to the shipping agent. While we have an excellent track record, we cannot be held accountable for any errors on the part of shipping providers.
- Rare Occurrences: On the off chance that an item does not arrive at its destination, rest assured that we will do everything in our power to investigate and assist in resolving the matter.
- Secure Packaging: We ensure that our items are securely packaged to prevent damage during transit. However, we cannot take responsibility for any damages that occur during shipping.
- Insurance Option: If you wish for added peace of mind, please inform us when you make your purchase, and we can arrange insurance for your parcel.
We understand the importance of receiving your items promptly and in perfect condition, and we strive to provide the best shipping options to achieve this. Thank you for choosing us for your needs.
RETURNS
xEasy Online Returns
Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
What Items Are Returnable?
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Non-Refundable Items and Exceptions
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
Issues of Damage, Incorrect Item, Loss, or Theft
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
Exchanges
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refund Solutions
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
Refund Processing Time
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
- Choosing a selection results in a full page refresh.