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Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
Raw Pink Tourmaline Silver Ring
A polished sterling silver ring set with raw gem Pink Tourmaline, made for love, emotional healing, compassion, and soft everyday strength.
Key Details:
- Metal Details: Solid 925 sterling silver with high polish finish and hammered texture
- Stone Details: One raw gem Pink Tourmaline with soft pink to rose tone, natural crystal texture, and heart-centred mineral presence
- Construction: Sterling silver ring setting designed to hold the raw Pink Tourmaline securely while keeping its natural surface visible
- Band and Fit: Solid sterling silver band with a comfortable handmade profile
- Finish: High-shine sterling silver with hammered texture for light, depth, and artisanal character
- Handmade: Individually crafted and finished by hand, with the Pink Tourmaline selected for colour, raw form, texture, and visual presence
Design and Wear:
Raw Pink Tourmaline Silver Ring is shaped around soft pink crystal energy and polished handmade silver. The raw Tourmaline brings natural texture and gentle colour to the design, with tones that may range from pale blush to deeper rose.
The high polish finish gives the silver a clean reflective glow, while the hammered texture adds handmade depth and contrast around the stone. This balance of shine and texture makes the ring feel refined while still honouring the raw character of the crystal.
Pink Tourmaline is often connected with emotional healing, self-care, compassion, and love. In this ring, the raw stone feels warm, nurturing, and personal, suited for daily wear, soft statement styling, or meaningful gifting.
This piece can be worn as a Heart Chakra support ring, a self-love talisman, a compassion ring, a Libra or Scorpio crystal piece, or a meaningful gift for someone drawn to raw Pink Tourmaline and handmade sterling silver.
Stone Insights:
Raw Gem Pink Tourmaline:
Pink Tourmaline, sometimes called Rubellite when richly coloured, is a cyclosilicate mineral from the Tourmaline family. It can range from pale pink to deep rose or magenta, often forming in elongated, striated crystals within pegmatites and metamorphic rock environments. In raw form, the stone keeps more of its natural crystal surface, giving the ring a direct mineral presence.
Spiritually, Pink Tourmaline is associated with love, compassion, emotional healing, self-care, inspiration, creativity, stress relief, and relaxation. It is strongly linked with the Heart Chakra, supporting tenderness, emotional openness, and a kinder relationship with self and others. Its zodiac associations include Libra and Scorpio, with Water energy giving the stone a gentle, feeling-led, and emotionally soothing presence.
Origin and Authenticity:
Hand selected for colour, raw texture, surface quality, shape, and visual presence. Made with certified 925 sterling silver. Pink Tourmaline is natural and may show small variations, inclusions, colour zoning, crystal texture, surface markings, or internal details that make each piece unique.
Sizing and Fit Notes:
This ring has a solid sterling silver profile. Please send a direct message if you would like sizing details, fit guidance, or extra measurements before purchasing. You will receive the piece depicted in this listing.
Care and Maintenance:
Sterling silver naturally develops patina over time when exposed to air, moisture, and skin oils. Wipe with a soft dry cloth after wear. Store in a cool, dry place, preferably in an airtight pouch or jewelry box. Avoid water, perfume, chlorine, household cleaners, pools, bathing, and intense physical activity while wearing the piece.
Pink Tourmaline is durable enough for mindful wear but should still be protected from hard impact, abrasive surfaces, harsh chemicals, ultrasonic cleaners, strong heat, and rough storage with heavier jewelry.
Packaging and Gifting:
Gift-ready packaging is included. Each order is packed securely with care. A small gift and discount code may be included with your order.
Customer Support:
If you would like more detailed photos, sizing support, stone information, or extra details before purchasing, please send a direct message. Extra images and answers can be provided.
Custom Orders:
Custom pieces generally start at AUD $250. This design can be recreated with alternate Pink Tourmaline stones or different gemstones at the same base price, except when a higher value stone is chosen or the design is changed.
Available finish options include shiny silver or oxidized silver at no extra charge. 18k gold plating starts from AUD $20 and usually requires 3 to 5 working days for processing.
Store Policy:
Please note that any items purchased during a sale are not eligible for refunds. If returned intact, sale items will be issued as store credit only.
Uncollected or Failed Deliveries:
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications, including customs duties, taxes, or identity verification.
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
Image Note:
Some styled images in this listing may use enhanced or AI-assisted backgrounds for presentation. All images honestly reflect the real handmade item you will receive.
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