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You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
Ember Veil Smoky Citrine Ring
Wear the fire of the earth upon your hand, a talisman of grounding, light, and radiant transformation.
Material: Genuine raw Australian Smoky Citrine crystal, ethically fossicked from Torrington
Band: Solid 925 sterling silver, hand-forged with hammered texture
Finish: Darkened oxidized patina for depth and organic character
Stone Orientation: Vertical raw point setting, showcasing natural growth lines and earthy inclusions
Size: US 6.5, carefully measured for comfort and daily wear
Handmade: One-of-a-kind artisan craftsmanship, made entirely by hand
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This ring carries the spirit of ancient stone and silver, a meeting of earth’s golden fire and metal’s enduring strength. A Torrington Smoky Citrine crystal, raw and untamed, rises vertically from a hammered silver band, radiating light with grounding warmth. The oxidized finish deepens the story, evoking a piece unearthed from sacred ground.
For the dreamer who seeks clarity, the healer who channels energy, the wanderer who craves balance, the artist who thrives on light, and the soul who longs for grounding. Each ring is a vessel of transformation, a companion for your daily journey.
Stone Meaning – Smoky Citrine
Smoky Citrine carries both the golden optimism of Citrine and the grounding force of Smoky Quartz. It empowers the Solar Plexus Chakra, awakening confidence, willpower, and manifestation while clearing stagnant energy. Known to support Sagittarius and Leo, it aligns fire with earth, making it both radiant and stabilizing. A rare and potent stone for those seeking strength in transition and light in shadow.
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<< You will receive the Piece depicted in the listing >>
<< FREE TRACKED delivery >>
<< FREE Express shipping for all orders totalling AUD $300!! >>
<< 100% Compostable securely padded Parcel >>
<< If you would like to see more pictures of this piece or would like some more information, please feel free to contact me and I will try and get back to you swiftly >>
<< The pendant comes with a complimentary durable 1.5mm black Cotton necklace / other options available >>
<< Receive a free gift with every order and a discount code for any future orders either here or on my website >>
<< 100% natural stones sourced as ethically as possible, certified 925 sterling silver >>
<< HAND MADE WITH LOVE FOR YOU TO THE BEST OF MY ABILITY >>
<< All sale discounted items are eligible for store credit only in the event of a return. Refunds do not apply to these purchases. >>
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Jewelry Care & Maintenance – Sterling Silver
Sterling silver naturally tarnishes over time when exposed to air, moisture, and skin oils. To preserve its original shine:
Store your piece in a cool, dry place, ideally in an airtight bag or jewelry box
Gently polish with a soft silver polishing cloth when needed
Avoid exposure to chemicals such as chlorine, perfume, or household cleaners
Remove before swimming, bathing, or intense physical activity
For oxidized finishes: avoid polishing the darker areas to maintain the aged look
With regular care, your silver jewelry will continue to develop a unique patina that enhances its character over time.
Customization & Additional Details
• Oxidized Finish or shiny Finish for free available upon request
• Gold-Plated Finish: 18k gold, 3-micron thick, start from AUD 20 (3–5 day processing)
• Custom Orders: From AUD 250 — message us to co-create your own jewelry
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Uncollected or Failed Deliveries
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications (including customs duties, taxes, or identity verification).
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
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Slightly More Detailed
Some styled images in this listing were created using enhanced/AI-assisted backgrounds for presentation. All images honestly reflect the real, handmade item you will receive.
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