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Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
Specimen Crystal Stack Pendant
A sterling silver Stack Pendant designed for layering, personal styling, and carrying the natural energy of a one-of-a-kind crystal specimen.
Key Details:
- Metal Details: Certified 925 sterling silver with organic textured bezel cap and signature silver triangle detail
- Stone Details: Natural crystal specimen selected for shape, texture, colour, and individual character
- Construction: Crystal specimen secured in a handmade sterling silver bezel cap, designed as part of the Stack Pendant Collection
- Chain, Band, Closure, or Earring Fitting: Features a 3 mm tubular bail designed for cords, chokers, and compatible Stack Pendant necklace options
- Finish: Organic textured sterling silver with a raw handmade surface that complements the natural crystal form
- Handmade: Individually crafted and finished by hand, with each crystal selected for its unique natural beauty
Design and Wear:
Specimen Crystal Stack Pendant is part of the Stack Pendant Collection, created for personal layering, meaningful combinations, and simple everyday talisman wear. Each pendant is built around a natural crystal specimen chosen for shape, texture, colour, and individual mineral character.
The sterling silver cap has an organic textured finish that gives the piece a rugged handmade surface. At the front sits The Stonery’s signature silver triangle, a small geometric detail that adds structure and identity without overpowering the crystal.
The 3 mm tubular bail allows the pendant to be worn solo or combined with other Stack Pendants from the collection. It works beautifully on a snake chain, black cotton cord, silver choker, brass choker, or custom-fitted necklace.
This pendant can be worn as a simple crystal talisman, a layering piece, a meditation charm, a daily grounding pendant, or part of a personalised stack that reflects your own stones, meanings, and style.
Stone Insights:
Natural Crystal Specimen:
This pendant features a natural crystal specimen selected for its unique form, surface texture, colour, and energetic presence. Each stone carries its own visual character, meaning no two pieces will ever be exactly the same.
Spiritually, the meaning of each pendant will depend on the specific crystal chosen. As a Stack Pendant, the design is made to support personal intention, energetic layering, and symbolic styling. It can be worn alone for a focused statement or paired with other stones to create a layered necklace with deeper personal meaning.
Combined Energy:
When worn alone, this pendant carries the direct energy of its chosen crystal. When stacked with other pendants, it becomes part of a larger energetic composition. You can build a combination around chakra work, colour, zodiac energy, emotional support, protection, clarity, grounding, creativity, or simple visual balance.
Origin and Authenticity:
Made with certified 925 sterling silver and a natural crystal specimen selected for shape, colour, texture, and visual presence. Stones may show small variations, inclusions, surface details, growth marks, or natural differences that make each pendant unique.
Sizing and Fit Notes:
This pendant features a 3 mm tubular bail. It is best worn with compatible cords, chokers, snake chains, or Stack Pendant necklace options. It may not fit every standard chain, so please message before purchase if you would like chain pairing guidance.
Care and Maintenance:
Sterling silver naturally develops patina over time when exposed to air, moisture, and skin oils. Wipe gently with a soft dry cloth after wear. Store in a cool, dry place, preferably in an airtight pouch or jewelry box. Avoid perfume, chlorine, household cleaners, swimming, bathing, and intense physical activity while wearing the piece.
Natural crystals should be protected from hard knocks, ultrasonic cleaners, chemical dips, prolonged moisture, rough storage, and abrasive polishing compounds. Store separately to protect the stone surface and silver finish.
Packaging and Gifting:
Gift-ready packaging is included. Each order is packed securely with care. A small gift and discount code may be included with your order.
Customer Support:
If you would like more detailed photos, help choosing a pendant, or advice on building a stack, please send a direct message. Extra images and pairing guidance can be provided.
Custom Orders:
Custom pieces generally start at AUD $250. This Stack Pendant design can be recreated with different stones at the same base price, except when a rarer or more valuable stone is chosen or the design is changed.
Available finish options include oxidized silver or shiny silver on request. 18k gold plating starts from AUD $25 and usually requires 3 to 5 working days for processing.
Store Policy:
Please note that any items purchased during a sale are not eligible for refunds. If returned intact, sale items will be issued as store credit only.
Uncollected or Failed Deliveries:
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications, including customs duties, taxes, or identity verification.
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
Image Note:
Some styled images in this listing may use enhanced or AI-assisted backgrounds for presentation. All images honestly reflect the real handmade item you will receive.
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