Description
xU.S. Express Shipping Notice
To keep deliveries smooth and stress-free under the new U.S. import rules, all U.S. parcels are now sent via express couriers (DHL/TNT 2-5 day delivery). Although DDP isn’t available at this time, we declare each parcel with care to help minimise customs friction and reduce delays wherever possible. U.S. customers: please select “Standard Shipping” at checkout — your label will be auto-upgraded to Express.
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SHELL BRACELET
Moonlit spirals captured in silver, a wearable tide of the ocean’s memory.
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Key Details
- Metal Details: 925 sterling silver with polished high-shine finish
- Stone Details: Natural spiral shell cabochons, circular cut, warm beige and caramel tones, organic concentric patterns, 6 stones
- Construction: Bezel-set cabochons linked securely with sterling loops
- Clasp and Chain: Toggle clasp with extender rings for flexible sizing
- Sizing and Weight: Adjustable up to approx. 20 cm length
- Handmade: Each shell individually selected, hand set, and polished in small-batch artisanal work
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Design and Wear
A statement bracelet of ocean-inspired spirals, each shell echoing the rhythm of waves and tides. Smooth and luminous under light, the bracelet brings earthy warmth and subtle elegance to casual and refined looks alike.
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Stone Insights
Shells carry the energy of water, connecting the wearer to emotional balance, intuition, and the cycles of life. They are linked with the Heart Chakra, encouraging harmony, peace, and self-acceptance. Astrologically, shells resonate with Cancer and Pisces, enhancing sensitivity and compassion.
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Origin and Authenticity
Hand selected by Timo for natural beauty and pattern symmetry. 925 sterling hallmark; nickel free. Shells are natural and untreated.
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Sizing and Fit Notes
Toggle clasp with multiple rings provides adjustability for different wrist sizes. Best worn comfortably loose for fluid movement.
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Care and Maintenance
Wipe gently with a soft cloth after wear. Avoid water and chemicals to preserve luster. Store separately to protect the silver and organic shell surface.
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Packaging and Gifting
Gift-ready pouch or box included. Shipped in a compostable padded parcel. Free tracked delivery on all orders; free express upgrade for orders totaling AUD $300 and above. Add a gift note at checkout. Every order includes a small gift and a discount code for future purchases.
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Custom Orders
Custom pieces generally start at $250. The same design with alternative stones can be reproduced at the same base price unless a more valuable stone is chosen or the design is altered. Message with your preferred stones and sizing for a tailored quote.
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Shipping
xWe pride ourselves on delivering your orders anywhere in the world. Once you make a purchase, we will provide an estimated timeline for shipping and delivery. These estimates vary based on the shipping service you choose and will be clearly displayed on the shipping quotes page.
- Global Shipping: We ship internationally, reaching almost any address globally.
- Tracking Information: Every order is sent with tracking, ensuring you can monitor your parcel’s journey.
- Standard FREE Shipping: Our standard FREE service, through eParcel, typically delivers within 5-15 working days.
- Express Service Recommended: For faster delivery, we recommend the Express Service which usually delivers within 5 days and utilizes expedited services like DHL or TNT.
Please note:
- Shipping Control: Once the parcel leaves our hands and tracking is provided to you, the responsibility for delivery shifts to the shipping agent. While we have an excellent track record, we cannot be held accountable for any errors on the part of shipping providers.
- Rare Occurrences: On the off chance that an item does not arrive at its destination, rest assured that we will do everything in our power to investigate and assist in resolving the matter.
- Secure Packaging: We ensure that our items are securely packaged to prevent damage during transit. However, we cannot take responsibility for any damages that occur during shipping.
- Insurance Option: If you wish for added peace of mind, please inform us when you make your purchase, and we can arrange insurance for your parcel.
We understand the importance of receiving your items promptly and in perfect condition, and we strive to provide the best shipping options to achieve this. Thank you for choosing us for your needs.
RETURNS
xEasy Online Returns
Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
What Items Are Returnable?
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Non-Refundable Items and Exceptions
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
Issues of Damage, Incorrect Item, Loss, or Theft
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
Exchanges
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refund Solutions
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
Refund Processing Time
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
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