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Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
This is a Sterling Silver Pendant Featuring a Triangular Precious Tanzanite & Cascading Rose Quartz Buttons Rose Quartz Triangle pendant, all in sterling silver.
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<< You will receive the Piece depicted in the listing >>
<< FREE TRACKED delivery >>
<< FREE Express shipping for all orders totalling AUD $300!! >>
<< 100% Compostable securely padded Parcel >>
<< If you would like to see more pictures of this piece or would like some more information, please feel free to contact me and I will try and get back to you swiftly >>
<< The pendant comes with a complimentary durable 1.5mm black Cotton necklace / other options available >>
<< Receive a free gift with every order and a discount code for any future orders either here or on my website >>
<< 100% natural stones sourced as ethically as possible, certified 925 sterling silver >>
<< HAND MADE WITH LOVE FOR YOU TO THE BEST OF MY ABILITY >>
<< SALE items are final and non-refundable >>
<< Best paired with a free stainless-steel snake chain or one of our custom silver/brass chokers – available here: >>
https://thestonery.etsy.com/au/listing/1129096814/simple-gold-plated-solid-brass-neck-cuff
https://thestonery.etsy.com/au/listing/1707119754/tribal-textured-gold-plated-brass-cuff
https://thestonery.etsy.com/au/listing/1129094380/simple-solid-sterling-silver-neck-cuff
<< Visit the STACK PENDANT section to curate your own layered combination >>
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The Tanzanite & Cascading Rose Quartz Buttons Rose Quartz Triangle is an ethereal blend of elegance and spiritual harmony. It begins with a striking triangular tanzanite centrepiece, known for its high vibrational energy that inspires spiritual enlightenment and inner transformation. Encased in a smooth sterling silver bezel, the precious tanzanite radiates a deep indigo hue, offering an otherworldly allure.
Descending gracefully from the tanzanite centrepiece are three strands of rose quartz buttons, creating a cascading effect that symbolizes love and emotional healing. Each rose quartz button is delicately encased in sterling silver, offering a soft pink glow that enhances the necklace's celestial charm.
At the base of the cascade lies a triangular rose quartz pendant, which embodies the universal energy of love. This triangle pendant is secured in a polished sterling silver bezel, adding a touch of refinement to the piece.
The necklace comes with a 16-inch adjustable sterling silver chain, allowing you to wear it at different lengths to suit any occasion. Whether you're seeking spiritual transformation, emotional healing, or simply a stunning piece of jewellery, the Tanzanite & Cascading Rose Quartz Buttons Rose Quartz Triangle will illuminate your spirit and elevate your style.
Dimensions:
Tanzanite Width: 2.5 cm
Rose Quartz Triangle Pendant Width: 2.5 cm
Rose Quartz Button Diameter: 0.5 cm
Chain Length: 16 inches (adjustable)
Let this necklace cascade the energy of love, balance, and transformation into your life with every wear.
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Customization & Additional Details
• Oxidized Finish or shiny Finish for free available upon request
• Gold-Plated Finish: 18k gold, 3-micron thick, start from AUD 20 (3–5 day processing)
• Custom Orders: From AUD 250 — message us to co-create your own pendant
Jewelry Care & Maintenance – Sterling Silver
Sterling silver naturally tarnishes over time when exposed to air, moisture, and skin oils. To preserve its original shine:
Store your piece in a cool, dry place, ideally in an airtight bag or jewelry box
Gently polish with a soft silver polishing cloth when needed
Avoid exposure to chemicals such as chlorine, perfume, or household cleaners
Remove before swimming, bathing, or intense physical activity
For oxidized finishes: avoid polishing the darker areas to maintain the aged look
With regular care, your silver jewelry will continue to develop a unique patina that enhances its character over time.
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Uncollected or Failed Deliveries
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications (including customs duties, taxes, or identity verification).
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
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Slightly More Detailed
Some styled images in this listing were created using enhanced/AI-assisted backgrounds for presentation. All images honestly reflect the real, handmade item you will receive.
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