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You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
Golden Oracle Citrine Eye Pendant
A petite gold-plated sterling silver talisman holding a faceted Natural Citrine in a horizontal eye-shaped marquise cut.
Key Details:
- Metal Details: 925 sterling silver with gold-plated finish and polished surface
- Stone Details: One faceted Natural Citrine in a horizontal eye-shaped marquise cut with a golden yellow tone, crisp facets, and bright light return
- Construction: Fine claw setting with delicate prongs, horizontal eye-shaped marquise orientation, and petite round bail
- Chain, Band, Closure, or Earring Fitting: Pendant only. Chain not included
- Finish: Gold-plated sterling silver with a polished warm surface
- Handmade: Hand set and hand finished in small-batch production
Design and Wear:
Golden Oracle Citrine Eye Pendant is a small gold-plated crystal talisman shaped around sunlight, confidence, and clear personal energy. The marquise Citrine sits horizontally in an eye-like form, giving the pendant a protective and elegant presence.
The stone sits low and balanced in its claw setting, allowing light to move across the facets from edge to edge. Its golden yellow tone blends beautifully with the gold-plated sterling silver, creating a warm, radiant, and refined finish.
This pendant is petite enough for daily wear, subtle on its own, and easy to layer with fine chains or other talisman pieces. It can be worn as a Solar Plexus Chakra pendant, November birthstone necklace, confidence charm, daily ritual piece, or meaningful gift for someone drawn to warmth, clarity, optimism, and golden gemstone energy.
Collection Note:
This claw collection is also available in high-shine and oxidized sterling silver. The same design is offered in separate listings with Garnet, Amethyst, Citrine, and Blue Topaz.
Stone Insights:
Faceted Natural Citrine Eye Marquise:
Citrine is a golden yellow variety of quartz, loved for its bright clarity, warm colour, and glassy light return. In this marquise eye cut, the stone carries a clean, focused shape with crisp facets and a sunlit presence.
Spiritually, Citrine is connected with confidence, creativity, motivation, manifestation, and personal power. It resonates strongly with the Solar Plexus Chakra, supporting willpower, optimism, direction, and a stronger sense of self. Its zodiac associations include Scorpio, Sagittarius, Leo, and Aries. As a November birthstone, Citrine carries a warm and uplifting energy suited to clarity, abundance, and fresh movement.
Origin and Authenticity:
Made with certified 925 sterling silver and natural faceted Citrine selected for clarity, cut, tone, and light return. Stones may show small variations, inclusions, tone shifts, or internal character that make each pendant unique.
Sizing and Fit Notes:
This is a petite pendant suited to daily wear and fine chain styling. Chain is not included. Message before purchase if you would like exact measurements, chain pairing ideas, or extra photos of the stone and finish.
Care and Maintenance:
Gold-plated jewelry should be treated with care to preserve the gold layer. Wipe gently with a soft dry cloth after wear. Store separately in a pouch or lined box to prevent scratches. Avoid water, perfume, lotions, chlorine, household cleaners, swimming, bathing, and intense physical activity while wearing the piece.
Do not use polishing cloths, chemical dips, ultrasonic cleaners, or abrasive materials on gold-plated surfaces, as they can wear down the plating. Citrine should also be protected from hard knocks, rough storage, harsh chemicals, and prolonged direct sunlight.
Packaging and Gifting:
Gift-ready packaging is included. Each order is packed securely with care. A small gift and discount code may be included with your order.
Customer Support:
If you would like more photos of this piece or need any extra details before purchasing, please send a direct message. Extra images and answers can be provided.
Custom Orders:
Custom pieces generally start at AUD $250. This claw design can be recreated with other stones or finishes at the same base price, except when a higher value stone is selected or the design is changed.
Available finish options include oxidized silver or high-shine silver on request. 18k gold plating starts from AUD $25 and usually requires 3 to 5 working days for processing.
Store Policy:
Please note that any items purchased during a sale are not eligible for refunds. If returned intact, sale items will be issued as store credit only.
Uncollected or Failed Deliveries:
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications, including customs duties, taxes, or identity verification.
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
Image Note:
Some styled images in this listing may use enhanced or AI-assisted backgrounds for presentation. All images honestly reflect the real handmade item you will receive.
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