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Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
Crimson Ember Garnet Ring
A polished sterling band holding a deep red garnet cabochon that glows with quiet intensity.
Key Details:
- Metal Details: Solid 925 sterling silver with high shine polished finish and smooth rounded band profile
- Stone Details: Natural garnet cabochon in round shape, deep wine red tone with glossy surface and soft internal glow
- Construction: Bezel style setting centered on a slightly domed silver mount that frames the cabochon securely
- Clasp and Chain: Not applicable for rings
- Sizing and Weight: US size 8 ring with balanced band thickness for comfortable everyday wear
- Handmade: Individually crafted and finished by hand with natural stone selected for color depth and clarity
Design and Wear:
The clean silver band reflects light while the garnet cabochon carries a rich crimson glow that deepens under sunlight. Its smooth dome surface creates a quiet focal point, giving the ring a grounded presence that feels classic and timeless when worn.
Stone Insights:
Natural Deep Red Garnet Round Cabochon:
Garnet is a silicate mineral group that forms in metamorphic rocks under intense heat and pressure. Its rich red tone comes from iron and aluminum within the crystal structure, giving the stone its distinctive wine colored glow. Historically garnet has been carried by travelers as a stone of protection and vitality. Its energy connects strongly with the root chakra and is linked with the zodiac signs Capricorn and Aquarius. This stone is believed to strengthen courage, support determination, and bring stability to emotional and physical energy.
Origin and Authenticity:
Hand selected by Timo for color and clarity. 925 sterling hallmark; nickel free. Stones are natural and untreated unless otherwise noted.
Sizing and Fit Notes:
This ring is crafted in US size 8. The rounded band profile allows comfortable daily wear and stacks well with other minimalist rings.
Care and Maintenance:
Wipe with a soft cloth after wear. Keep dry and away from chemicals and pools. Store separately to avoid scratches.
Packaging and Gifting:
Gift ready pouch or box included. Shipped in a compostable padded parcel. Free tracked delivery on all orders; free express upgrade for orders totaling AUD $300 and above. Add a gift note at checkout. Every order includes a small gift and a discount code for future purchases.
Customer Support:
If you would like to see more detailed photos of this piece or need any additional information, please send us a direct message. We are happy to provide extra images and answer any questions.
Custom Orders:
Custom pieces generally start at $250. The same design with a different stone can be reproduced at the same base price unless a more valuable stone is chosen or the design is altered. Message with preferred stones and sizing for a tailored quote.
Store Policy:
Please note that any items purchased during a sale are not eligible for refunds. If returned, these sale items will be issued as store credit only. This ensures fairness and clarity while still giving you value to use toward another piece you love.
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Uncollected or Failed Deliveries
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications (including customs duties, taxes, or identity verification).
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
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Slightly More Detailed
Some styled images in this listing were created using enhanced/AI-assisted backgrounds for presentation. All images honestly reflect the real, handmade item you will receive.
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