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Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
Eternal Rose Quartz Hammered Ring
A shiny sterling silver ring set with round Rose Quartz, made for love, softness, and gentle everyday beauty.
Key Details:
- Metal Details: Solid 925 sterling silver with a shiny polished finish
- Stone Details: One round Rose Quartz gemstone with soft pink colour and gentle translucent glow
- Construction: Hammered sterling silver bezel setting shaped around the round Rose Quartz
- Band and Fit: Solid sterling silver band with a textured hammered surface for comfortable everyday wear
- Finish: Shiny polished silver with hammered detail across the band and bezel
- Handmade: Individually crafted and finished by hand, with each Rose Quartz selected for colour, shape, softness, and visual presence
Design and Wear:
Eternal Rose Quartz Hammered Ring is a simple and heartfelt piece built around the soft glow of Rose Quartz. The round pink stone sits securely in a hammered bezel, giving the ring a balanced shape and a warm handmade feeling.
The hammered band adds texture and catches light across the silver, while the shiny finish keeps the piece bright and easy to wear. The rounded bezel mirrors the shape of the stone, creating a calm, harmonious design that feels gentle without losing presence.
This piece can be worn as a Heart Chakra ring, a self-love talisman, a romantic gift, a soft everyday gemstone ring, or a meaningful piece for someone drawn to pink stones and handmade silver.
Stone Insights:
Round Rose Quartz Gemstone:
Rose Quartz is a pink variety of quartz, known for its soft translucent to opaque colour and gentle mineral presence. Its colour can range from pale blush to deeper rosy tones, often formed in massive quartz bodies that are shaped and polished into smooth gemstones.
Spiritually, Rose Quartz is associated with unconditional love, compassion, emotional healing, forgiveness, harmony, peace, and self-acceptance. It is strongly connected with the Heart Chakra, where it is believed to support softness, openness, and emotional release. Rose Quartz is linked with Taurus and Libra, giving it a gentle connection to beauty, balance, affection, and grounded love.
Origin and Authenticity:
Hand selected for colour, shape, softness, and visual presence. Made with certified 925 sterling silver. Stones are natural and may show small variations, inclusions, or surface details that make each ring unique.
Sizing and Fit Notes:
This listing is for one handmade Rose Quartz ring from the collection. Please send a direct message if you would like more detailed photos, sizing support, or extra information before purchase.
Care and Maintenance:
Sterling silver naturally develops patina over time when exposed to air, moisture, and skin oils. Wipe gently with a soft dry cloth after wear. Store in a cool, dry place, preferably in an airtight pouch or jewelry box. Avoid water, perfume, chlorine, household cleaners, swimming, bathing, and intense physical activity while wearing the piece.
Rose Quartz is durable for everyday wear but should still be protected from hard impact and abrasive surfaces. Store separately from harder stones or heavy jewelry to protect the polished surface.
Packaging and Gifting:
Gift-ready packaging is included. Each order is packed securely with care. A small gift may be included with your order.
Customer Support:
If you would like more detailed photos of this piece or need extra information before purchasing, please send a direct message. Extra images and answers can be provided.
Custom Orders:
Custom pieces generally start at AUD $250. This design can be recreated with different stones at the same base price, except when a more valuable stone is chosen or the design is changed.
Available finish options include shiny silver or oxidized silver at no extra charge. 18k gold plating starts from AUD $20 and usually requires 3 to 5 working days for processing.
Store Policy:
Please note that any items purchased during a sale are not eligible for refunds. If returned intact, sale items will be issued as store credit only.
Uncollected or Failed Deliveries:
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications, including customs duties, taxes, or identity verification.
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
Image Note:
Some styled images in this listing may use enhanced or AI-assisted backgrounds for presentation. All images honestly reflect the real handmade item you will receive.
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