




Free EXPRESS shipping on orders over $300
Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
<< YOU WILL RECEIVE ONE PIECE >>
This sterling silver pen is a refined everyday object designed with both function and craftsmanship in mind. The full body features a continuous round motif pattern, creating a distinctive texture that feels balanced in the hand while giving the pen a bold yet elegant presence.
Finished in a high-shine polish with subtle oxidized accents, the surface depth highlights the detailed pattern and gives the pen a slightly darkened, black-tinted character. A timeless piece that blends classic metalwork with modern design.
Design Details:
- Item: Handmade sterling silver pen
- Material: Certified 925 sterling silver
- Finish: High shine polish with light oxidized accents
- Color tone: Silver with subtle darkened tint
- Motif: Full-body round textured pattern
- Length: Approx. 13 cm
- Mechanism: Standard pen refill compatible
Craftsmanship:
Each pen is individually handcrafted and finished by hand. The oxidized detailing is applied selectively to enhance depth and contrast, making every piece slightly unique.
Use and Styling:
Designed as a luxury writing tool, desk object, or meaningful gift. Ideal for daily use or as a refined personal accessory.
Material Notes:
- Solid 925 sterling silver
- Hand finished surface
- Natural variations are part of the handmade process
Care Instructions:
Avoid prolonged moisture exposure. Clean gently with a soft cloth. Use silver polish if a brighter finish is desired, avoiding oxidized areas if you wish to preserve contrast.
Packaging and Shipping:
- You will receive ONE sterling silver pen
- Securely packed for safe delivery
- 100% compostable padded packaging
- FREE, FAST & TRACKED delivery for all Australian orders
- FREE express shipping on international orders over AUD 300
HAND MADE WITH LOVE FOR YOU TO THE BEST OF MY ABILITY
Customer Support:
Message anytime if you would like additional photos, videos, or fit guidance before purchase.
Custom Orders:
Custom pieces generally start at $250. This design can be recreated with different stones at the same base price unless higher value stones are selected or design changes are requested.
Store Policy:
Sale items are not eligible for refunds. Returns on sale pieces are issued as store credit only.
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Uncollected or Failed Deliveries
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications (including customs duties, taxes, or identity verification).
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
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Slightly More Detailed
Some styled images in this listing were created using enhanced/AI-assisted backgrounds for presentation. All images honestly reflect the real, handmade item you will receive.
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