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Starting online returns is easy. Enter your email address and verification code to sign in. Go to your order history, select the order and items you want to return or exchange and follow the instructions. With only 4 steps, complete the returns request and submit. Once your request is approved, you will get email updates and notifications with shipping guidelines.
You have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The item must be returned in perfect condition with no signs of being worn. We do not offer refunds or store credits on sale items or earrings. You’ll also need the receipt or proof of purchase.
Custom orders are designed and made specifically for you. We do not accept refunds due to a change of mind. Please consider your purchase carefully. For queries, contact Customer Support at info@thestonery.com.au. Deposits and balance payments are non-refundable once paid. Gift cards and discounted items are also non-refundable.
If the purchased product is faulty, reach out within 7 days of the delivered date. For discrepancies with your order, please advise us within 7 days of delivery. Alternatively, submit a return via the returns portal, select "wrong item sent" and submit for approval. Our Customer Support team will provide a returns label. In case of loss or theft, please collect evidence and contact us immediately.
The fastest way to get what you want is to return the item you have. We allow the exchange of purchased items for approval. Once approved, the replacement will be shipped to you.
Refunds can be issued to the original payment method or to your Shopify store credit. Refunds to the original payment method may take an additional 1-3 business days, while store credit refunds are immediate.
After your return is processed, a refund notice will be sent. If more than 15 business days have passed since your return was approved, please contact us at info@thestonery.com.au.
A graceful cascade of ocean beauty, this elegant triple black pearl pendant captures the mysterious glow of the sea in a timeless sterling silver design. Three lustrous pearls flow gently downwards, each reflecting soft iridescent light that shifts with every movement. The clean polished silver frame enhances the natural depth and glow of the pearls, creating a refined yet organic piece that feels both modern and timeless.
Design Details
925 Sterling Silver Pendant
Three Round Black Pearls
Vertical Triple Drop Design
High Shine Polish Finish
Handcrafted Elegant Minimalist Style
Gemstone Details
Black Pearl
Organic gem formed within oysters in the ocean
Known for its deep mysterious glow and natural iridescence
Symbol of wisdom emotional balance and inner strength
Spiritual & Healing Benefits
Black Pearl is associated with protection calmness and emotional clarity
Often connected with water energy intuition and feminine power
Encourages inner wisdom balance and peaceful energy
Customization & Additional Details
This pendant can be made in oxidized silver or gold plated finish upon request
Custom jewelry designs and stone combinations are available
Pairs beautifully with simple silver chains or layered necklaces
Jewelry Care & Maintenance
Avoid chemicals perfumes and prolonged water exposure
Clean gently with a soft polishing cloth
Store in a dry jewelry pouch when not in use to maintain shine
<< Orders ship from Celuk Bali Indonesia 30 day return guarantee to our Australian studio Handmade jewelry crafted with care and attention Carefully packed to arrive safely at your door >>
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Uncollected or Failed Deliveries
All orders are shipped with tracked express service. Once dispatched, buyers are responsible for monitoring tracking and responding to carrier notifications (including customs duties, taxes, or identity verification).
If a parcel is marked “delivery attempted,” “held,” “unclaimed,” returned to sender, or destroyed due to non-collection, I cannot take responsibility. In line with Etsy policy, buyers are responsible for providing accurate addresses and completing required delivery steps.
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Slightly More Detailed
Some styled images in this listing were created using enhanced/AI-assisted backgrounds for presentation. All images honestly reflect the real, handmade item you will receive.
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